Privacy policy
Last updated November 2026.
Wavepay (Tap and Order Pty Ltd, ABN 61 688 671 436) handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you apply or contact us, we collect your name, business name, email, phone number, business type and whether you already take card payments. This website's form doesn't collect bank account details or identity documents. Those are collected later, directly by our payment partner, to verify your business and settle your funds.
Our hosting provider records technical information such as IP address, browser type and pages visited, for security and performance.
Why we collect it
To respond to your enquiry, assess your application, set up your merchant services with our banking partner, deliver and support your terminal, and keep you informed about your account.
Who we share it with
We share your application details with our payment processing and banking partner so they can verify your business and set up your account. They may contact you directly. We also use service providers for hosting and email. We don't sell your personal information.
Storage outside Australia
Our website is hosted by Hostinger, whose servers are located outside Australia. Information you submit through this website may be processed or stored overseas. We take reasonable steps to make sure it is handled securely.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you by emailing sales@wavepay.com.au. If you have a privacy complaint, contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.